about support
MNJ Software is a service provider delivering quality service through our live customer support services. We offer live customer chat service and Email Management Service. Our services enable online businesses to communicate with Internet users in real time.

We know how important it is for us to be there when you need us and to deliver more than just average support. Our service and support plans are flexible and will allow you to determine how deeply you want MNJ Software involved on an ongoing basis - from simple reactive support to dedicated resources focused solely on you, helping you achieve optimal productivity and competitive advantage.

Support Now Plans SupportNow Plans: For customers using MNJ Software products in deployment, we offer SupportNow Standard and Enterprise Plans. All plans include telephone access to our Technical Support organization and a variety of other support services. Learn more

Designated Product Support Now Plans Designated Product Plans: For customers using designated workplace-level products and development tool products, we offer SupportNow Incident, Developer, and Enterprise Developer plans to fit your development needs. Learn more

Software Services Plan Software Services: These services enable access to software improvements through new version releases and maintenance releases. Learn more

Plan Options Plan Options — Personalized and Advanced: For customers who need a higher level of service and commitment for business-critical projects, personalized support and advanced services allow you to develop a closer partnership with MNJ Software. These include Alliance and Privilege Support, Monitoring and Alerting packages, as well as personalized training, migration/upgrade services, and more. Learn more

Online Support Online Support: Our interactive online support services provide access to vast sources of problem-solving information. Learn more

SupportPolicy Support Policy: Find information on specific support policy, general guidelines on how to use our support services, and the support center holidays. Learn more

eAnywhere Support Plans eAnywhere Support Plans: For customers using  eAnywhere select products we offer Bronze, Silver, Gold and GoldPlus plans to support you. Learn more

Advantage Database Server Support Plans Advantage Database Server Support Plans: Advantage customers can choose from a number of support plans and options for the product. Learn more