With choosy consumers, changing market trends, and globalizing market footprints
and supply chains, the Retail world is in a constant state of flux. To succeed,
retailers must be agile, in order to cater to the needs of culturally and demographically
diverse populations while creating a differentiated value proposition.
Today's discerning customers are using next-generation, social and mobile commerce
technologies to make more informed decisions. Whether they are shopping online,
browsing through a catalog or visiting your store, you need to provide an integrated,
relevant, informative and unique customer experience—across all channels. Drive
profitable growth. Deliver targeted, personalized promotions, and then deliver on
the promise with consistent merchandise assortments and service. Turn customers
into loyal advocates by enabling them to shop however, whenever and wherever they
want.
Our retail practice has extensive experience in servicing the IT needs of all major
retail format types, including grocery chains, discount stores, department stores,
specialty retailers and Internet/catalog stores. We also have expertise in warehouse
management solutions which help retailers improve their operational efficiencies
and automate their processes.